How do I Sign in to the support.gtsservices.com site for the first time? Follow

Overview

GTS Services has a new support website that provides a new method for creating Support Requests.  This website is also a great option to find answers to your problems with the Help Center knowledge base.  The following directions will walk you through setting up your user account, and then provides a link to directions on how to create a new Support Request.

 

Setting up your account

In your web browser, open http://support.gtsservices.com.  You should see the Welcome to the GTS Services Help Center! banner.  At the upper right of the screen are two options "Submit a request" and "Sign in".

Click on the Sign In option.  You won't have a user account, so click on Sign up which appears near the center of the screen.

Follow the on-screen directions, and enter the following information:

  • Your full name
  • The email address you want to use
  • The verification text

Once you have filled in the information and clicked Sign up, you will be sent a welcome email which has a link to verify that your email was valid.

Click on the link, and you will be asked to create a password.  Type your password, and click Set password.

The main support.gtsservices.com website will re-open.  At this point you will be able to Submit a request.  For assistance in creating a new Support Request, please click on this link:  How do I create a support request?

Have more questions? Submit a request

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