How do I uninstall the F5 Secure Connect plugin from a customer PC? Follow


F5 has put the removal tool for the Secure Connect plugin into a restricted location which requires a password.  GTS has placed a copy of the file on our FTP site for ease in downloading and use.




Click on the following link to download: f5wininfo.exe

You will need to login with the ogtsftp logon to download the file to the customer's machine.



Run the application. Click Tools > Remove Components...

Uncheck Generate report before removing

Click Yes to remove the F5 plugin.


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