Why can't I find one of my Invoices? Follow

Overview

If you are unable to fine an invoice, or if you notice a skip in the invoice numbering sequence, you can check the Order Deletion Report to see what invoices have been deleted.

 

Process

  1. In GlasPacLX, click on Reporting > Reports
  2. Open the Miscellaneous reports section
  3. Select the Order Deletion report
  4. Adjust the report Criteria as necessary
  5. Click the Preview button to display the report

This report will show all Quotes, Workorders, and Invoices that have been deleted from the system.  It is an excellent way to find an invoice that appear to be missing and show the reason given for its deletion, and who deleted it.

Have more questions? Submit a request

Comments

Powered by Zendesk