How do I reset GTS Online user passwords? Follow

Overview

If a user cannot remember their password, you can reset it for them.  Make sure to follow these rules when resetting passwords:

  • Minimum 8 characters in length
  • Must contain at least 3 of the following 4 types of characters
    • Upper Case Letters (A, B, C)
    • Lower Case Letters (a, b, c)
    • Numbers (1, 2, 3)
    • Special Characters (!, @, #)
  • Cannot contain parts of the username
    • If username is user1.014, password cannot contain 2014
  • Don't reuse an old password

 

Changing the password

Open http://umanage/ChangePassword.aspx and follow the directions on the website.  If you have to change another password, you cannot just enter the information again.  Click on the here link on the web page to refresh the password reset site.

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